Change or cancel the order:
You can change or cancel the order before its shipped. However, there is a time frame, if you want to change or cancel your order, please contact us within 12 hours, as long as the packaging and shipping start, you can no longer to cancel or change it.
Happy customers, happy us.
You can request a refund if the conditions are following:
The guaranteed arriving time is delayed
Wrong products are delivered
You don’t want the products after your purchase, but the returning cost will be at your expense.
A refund request will be declined if :
Your order doesn’t arrive because of the misinformation provided by you (eg, wrong address or contact phone number)
Any delay or delivery failure due to any event which is beyond its reasonable control(e.g. natural disaster, cleared delay by custom)